Hanover Green Veterinary Clinic

I should have written a review about how amazing this vet clinic is upon my first visit to Hanover Green almost one year ago. I have had nothing but incredible visits with Hanover Green. My dog Zoe recently got spayed last week (by Dr S) who not only called to follow up with me after the surgery was complete, but also the next day to check on my Zoe. Zoe has healed so quickly and so well. Her incision was very minimal and looks great. I was so nervous about this procedure and Hanover Green knocked it out of the park. I will always recommend this place to anyone who is looking for a new vet because they are just awesome. Thanks for everything!!!

My dog and I visited Hanover Green for the first time yesterday for a wellness visit and a Bordetella vaccine. We will absolutely be back. The lobby is so cute as are the exam rooms. It smelled clean and the girls working there were so sweet. I also appreciated some of the fear free practices I saw being implemented. I work in veterinary medicine and understand the need for low stress handling. The prices were fair and we were in and out within 30 minutes. Dr. Germane was extremely kind and sat on the floor with kalli. I am thankful to have found a new primary vet for my pets.

I would not recommend these people at all. I spent over 1400 to get my dog better that I didn’t really have to spend. I was waiting until pay day to make up a following appt as I had just paid rent the day before and I had accidentally missed a couple calls from them, they called animal control on me! To come to my house and tell me if I didn’t take her that day she would take her tomorrow, she gave me lectures, said she was giving me tickets, all for the doctor to say my dogs wounds “looked great he was really excited about them.” That’s exactly how I was feeling about them as to why I wasn’t rushing her back and didn’t have the money for a couple days. And they had the audacity to charge me that day after they called animal control and forced me to spend money I dont have. Obviously I will be finding a new vet and hope to never hear from them again. Also when they tried to bill me, and I told her maybe I had 5$ I could put on it that day she laughed at me. I can see the humor but it’s not really funny considering what they put me through acting like I was a criminal. 10/10 these people are snotty, rude, and out of their minds. Edited to add. I did what you said not to do, before you told me not to and not once after. I had no idea it could harm her and I thought I was doing what’s best for her. I took her to the emergency vet immediately when she became sick, and then to Hanover a day later when she didn’t get better. Also I only missed one appointment and a few calls. Because as my dog, I knew she is actually fine and almost healed at this point. Which is true correct? As in, I was right?you were wrong to do what you did, but you can’t admit it or apologize. My late father was a vet, AND HE WOULD HAVE NEVER TAKEN THE ACTIONS YOU DID UNLESS AN ANIMAL WAS IN ACTUAL DANGER. Last time I went to blue pearl they made me wait for 4 hours to tell me they don’t know what’s wrong with my puppy, so we should put him down. A puppy 7 months later who is just fine and was constipated. You can say I’m the worst, but so are some vets. Aspen definitely IS out of the woods, as her wound is almost completely healed. I was about to call you that same day, maybe you should have called that day or left a voicemail and said you were about to contact animal control, you know maybe a warning that could have prevented all this.

Saw a new Dr. this visit after not being there for the last couple of years. She was young, friendly and listened to my questions patiently. I already like her after the first short visit! The front waiting area was clean as was the exam room. My wait was minimal and the other personnel was friendly too. They did require me to pay a fee before the visit, that I've never had to do in the past and we've literally paid them thousands over the years. I'll update my review if and when a more serious need arises but as for now I give Dr. S high marks!

I recently moved over to Hanover Green due to my old Vets impending retirement. Dr. Lorentzen, and his staff, were professional, caring, and kind. I brought our newest addition Flynn in for his first visit, and I was explained everything he needed with no stone left unturned. I was offered a puppy package that covers everything he needs as he grows for one bundled price upfront, and will save me money in the end. I can't wait for our Albus, and Wrigley to meet the staff at Hanover Green at their upcoming appointment.